FAQs

  • SHOULD I CONSULT MY VET BEFORE I SIGN UP?

All our products are vet approved and pet nutritionist approved. 

  • CAN I EAT THE PET FOOD TOO??

All our treats are made up of human grade ingredients and have no salt/sugar/preservatives.

  • CAN YOU ORGANISE A BIRTHDAY PARTY FOR MY PET?

Definitely! We’d love to organise bark parties and pet birthday parties. All you have to do is drop a mail to hello@flooandco.com or contact us on +91 97031 77222 and let us know when and where, and we will organise the rest, while you enjoy your pet’s special day

  • CAN I CHANGE MY ADDRESS MIDWAY?

Yes, you can change your address mid delivery subjected to change in delivery cost, time and serviceability.

  • CAN I RETURN / EXCHANGE MY ORDER?

Yes, please refer to shipping and returns policy. https://www.floofandco.com/shipping-policy/

  • DO YOU DELIVER DOG CAKES TO MY CITY?

We currently deliver cakes to Hyderabad only. 

  • CAN MY DOG EAT THE WHOLE CAKE AT ONE GO?

The ingredients may be new and exciting for the dog and he/she may try to gobble the whole cake at one go. But we would recommend that your dog eats the cake in portions subject to age, size and breed. Never the less the rest of the cake can be refrigerator for 2 – 3 days and 5 days if frozen.

  • What forms of payment do you accept?

you can pay for your order with cash, cards from major banks, PayTM, Bank transfer and via UPI.

  • Can I cancel my online order?

Cancellations can be made before the product is dispatched. You can make a cancellation on the website or by emailing us on Orders@floofandco.com

HAVE ANY OTHER QUESTIONS FOR US?

If we haven’t answered any other concerns you have, please feel free to contact us at hello@floofandco.com. We are always happy to answer your questions.

Leave a comment

Your email address will not be published. Required fields are marked *